Shipping Information

Fast, reliable delivery across South Africa with The Courier Guy

How It Works

1

Place Your Order

Add items to your cart and complete checkout. You'll receive an order confirmation email immediately.

2

We Process Your Order

Once payment is confirmed, we carefully package your automotive parts for safe delivery.

3

Courier Collection

The Courier Guy collects your parcel from our facility and begins the delivery process.

4

Track Your Shipment

You'll receive a waybill number to track your order in real-time. Check your order status in your account.

5

Receive Your Parts

Your order arrives at your doorstep. Sign for delivery and inspect your items.

Our Shipping Partner

We partner with The Courier Guy, one of South Africa's most trusted courier services, to ensure your automotive parts arrive safely and on time.

The Courier Guy offers reliable, door-to-door delivery with real-time tracking and professional handling of your shipment from collection to delivery.

Delivery Times

Standard Delivery

Main centers and major towns

3-5 business days

Express Delivery

Major metropolitan areas

1-2 business days

Collect at Store

Pick up from our facility

FREE

* Delivery times are estimates and may vary depending on location and courier availability.

Coverage Area

We deliver to all major areas across South Africa, including:

Gauteng
Western Cape
KwaZulu-Natal
Eastern Cape
Mpumalanga
Limpopo
North West
Free State
Northern Cape

Track Your Order

Once your order has been dispatched, you'll receive:

  • A unique waybill/tracking number
  • Real-time tracking updates in your account
  • Email notifications at key milestones

Frequently Asked Questions

Do you offer free shipping?

Free collection is available at our store. Delivery fees are calculated at checkout based on your location and selected shipping method.

Can I collect my order instead of having it shipped?

Yes! You can choose "Collect at Store" during checkout for FREE. We'll notify you when your order is ready for collection.

What if I'm not home when the courier arrives?

The courier will attempt delivery and leave a notification. You can arrange redelivery or collection from the nearest depot using your tracking number.

Is my parcel insured during shipping?

Yes, all shipments are insured for their full value. In the rare event of damage or loss, we'll work with you to resolve the issue quickly.

How are shipping costs calculated?

Shipping costs are calculated based on the weight of your order, delivery location, and selected delivery speed. You'll see the exact cost before confirming your order.

Need more help?

If you have any questions about shipping, please contact us and we'll be happy to assist you.